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Publisher's Outlook
32 Principles of Modern Marketing Part 3

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  Nadji Tehrani
  CEO, Technology Marketing Corp.

Highlights from this issue of CIS
CIS Testimonials
  • "The standard industry source."
    • — FORTUNE Magazine
  • "The Bible of the industry."
    • — THE WALL STREET JOURNAL
  • "The CRM coverage in Customer Interaction Solutions is the best I've seen in any of the 30+ trade publications I read."
    • — Bob Fately,Vice President, Third Wave International
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The New Contact Center: Virtual, and Virtuous


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Minneapolis 911 Center Receives Award For Response To Bridge Collapse

A Look At A "Green" Call Center

TMCnet CRM Week In Review

CRM Comes Directly To You, Courtesy Of SAP And RIM

Featured Whitepapers
Convergence in Telecommunication
9/20/2007
Realizing the Full Promise of Workforce Management Technology: Avoiding Mistakes That Short-Change Your Investment
9/25/2007
Benefits of Video-over-IP for Conferencing Solutions
8/18/2008
Rise Above the Contact Center Performance Plateau!
3/25/2008
The Compelling ROI Benefits of Contact Center Quality and Performance Management Technologies
5/20/2008
Latest CRM News
Ebix Extends Validity of 85 Cents Offer to Acquire HealthAxis, till 31st December
11/19/2008 3:58:58 PM
IntApp and EIM International Announce Software Reseller Agreement
11/19/2008 3:11:59 PM
iPerceptions Appoints Len Emmick as Vice President of Global Sales
11/19/2008 2:49:59 PM
Financial Advisors Simplify, Systemize and Increase Production With smarshCRM
11/19/2008 2:31:58 PM
CIS Useful Links
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